Do you know the worst assumption we make every time?

“I Already Know What They Need”

Most people walk into client meetings with this assumption. So, whenever we listen to someone, we never understand the full picture:

• In most conversations, we only remember 25–50% — and even that is often filtered through our personal biases.
• Our brain fills in gaps automatically. We don’t always hear exactly what someone says — we fill in the blanks using our past experiences.
• We often assume we understand, without checking. Instead of confirming what someone meant, we guess based on what we expect to hear.
• This leads to wrong conclusions and missed opportunities. We lose control of conversations because we respond to assumptions, not reality.

Takeaway: Great leaders don’t just listen to what’s said. They listen for what’s meant.